Add-ons

Combine our business telephony with additional packages and standalone functions to get the most out of your business PBX while taking collaborations and customer service to a new level.

Choose between our add-on packages:

Customer Service

Give your customers and partners a world class service

Customer Service is for those companies that has understood that the customer experience is everything when it comes to stand out from your competitors. This packaging gives your coworkers the tools they need to be able to take your customer service to the next level.

Read more about Customer Service

These functions are included in the package Customer Service

Who’s Calling

Who’s Calling

We link your existing IT systems with our PBX. The integration helps you increase the level of service and simplifies your daily work. Read more about Who’s Calling

Virtual Phone Q

Virtual Phone Q

Virtual Phone Q gives your customers the choice to let a bot hold their place in the telephone queue and instead get a callback at a predetermined time. Read more about Virtual Phone Q.

Web Callback

Web Callback

Web Callback helps existing and new customers get in touch with you comfortably through a redialing feature. Read more about Web Callback.

Workspace

Collaborate effectively in internal and external projects

Users are used to smart tools and expect at least as good applications at work as in their personal lives. In order to attract and retain labor, companies must deliver a good digital experience for their employees.

Read more about Workspace

Dessa funktioner ingår i paketet Workspace

MiTeam

MiTeam

MiTeam provides several features and a better experience in your softphone and mobile PBX. Chat, share files and have video meetings. All in the same interface. Read more about MiTeam.

Virtual Phone Book

Virtual Phone Book

Information about the company’s own users is often one of the company’s most important assets. Soluno’s Virtual Phone Book gives you the information you need. Read more about Virtual Phone Book.

Calendar Sync

Calendar Sync

With a simple maneuver when making bookings in the calendar or mobile, you can control and plan your availability in your company PBX. Read more about Calendar Sync

Bonus: Conference Call

Read more

Analytics

Real-time statistics, reports and key figures

With the add-on package Analytics, you get a complete view of how your customers contact your company, how your staff performs, what goes well and what you need to strengthen when it comes to your telephony and business PBX.

Read more about Analytics

These functions are included in the package Analytics

Wallboard

Wallboard

Do you want to be able to make more data-driven decisions about staffing and your customer service? With Wallboard you can take the temperature on how things are going in your answering groups. Read more about Wallboard

Callboard

Callboard

Overview, measure and follow up on everything that has to do with your incoming and outgoing calls. The information is retrieved directly in the extension of the PBX and is displayed in real time. Read more about Callboard

Reports

Reports

The Reports service enables you to analyze and follow up the company’s communication patterns through a simple and powerful interface. Read more about Reports

Standalone features

Soluno’s standalone features open up advanced functionality and add-on modules to the existing cloud PBX service. Customize your company telephony according to your needs and wishes.

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