The creation of the phone has changed our way of life, in many ways. Everything from being able to globalize the way we do business, to today, we having almost all the world’s knowledge available on our cell phones. The phone has also affected what words we use. When texting became common, we started shortening … Continued
As fixed PBX system, you know the ones who stood in the basement gathering dust, have begun to be phased out, the classic desk phone has also had to take a step back from the limelight. Cloud-based telephony can of course be paired with IP telephones, desk telephones that are connected to the Internet instead … Continued
Virtual phone numbers are numbers that are not linked to a physical phone or SIM card. Virtual numbers instead use the internet to carry calls. Then you can choose whether you want to use a mobile phone, a softphone or an IP phone. But why do you want virtual phone numbers? What’s good about virtual … Continued
Every company has, at least one time, had a dissatisfied customer. Even if you want to avoid a customer being dissatisfied at all costs, there are probably few companies that have managed it altogether. What can be positive about an angry customer is that it can be a chance to learn. The most important thing, … Continued
