Do you know that there are lots of companies that do not even answer when you call? Lots of companies where you as a customer get greeted by only a voice message, or in the worst case by nothing at all, because the employees are in a meeting, are at a customer or are simply … Continued
For the first time in many years, support teams and customer centers are seeing a reduction in the number of incoming tickets via email. This is because a new hero has taken its place on stage – namely chat. And it is no wonder that chat has become so popular. It is a quick and … Continued
The fact that Teams has telephony licenses has been around for a long time, but many still have the impression that Teams’ telephony service is only for large companies with gigantic budgets. Teams Telephony Services for SMB That, of course, is not the case. Already in the spring, 2020, Microsoft released the happy news that … Continued
Now the long-awaited auction, regarding the frequencies in the 5G network, has ended and four players won the campaign. After four bidding rounds, the frequencies have now been allocated and the work of expanding Sweden’s 5G network can begin. One bidder, Teracom AB, won the entire 2.3 GHz band. Hi3G, Telia and Net4Mobility (consisting of … Continued
