Elin Gunnarsson

5 smartphone fails that we will never forget

When it comes to smartphones, huge progress has been made over the last ten years. And the designation of these devices is really appropriate, they really are SMART phones. But unfortunately, it has not only been roses and parades when it comes to the development of smartphones and their accessories, there have also been a … Continued

The secret to smart call analysis

Have you thought about how some companies are doing so well when it comes to their support? Obviously having a knowledgeable and dedicated staff is a super important part of the whole thing. But something else that is extremely important is information. Information about the customer who calls in and information about the communication patterns … Continued

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