The need for staff to be able to work from home has put new pressure on managers and team leaders. All of a sudden you have to help, support and lead a group of people you do not meet in person. This is something that requires more, both when it comes to time and in … Continued
When it comes to smartphones, huge progress has been made over the last ten years. And the designation of these devices is really appropriate, they really are SMART phones. But unfortunately, it has not only been roses and parades when it comes to the development of smartphones and their accessories, there have also been a … Continued
Turning off different appliances is usually quite easy. You press the lamp button or turn the key in the car. But for some reason it is a little more complicated to turn off the computer. No, it is not difficult to physically shut down the computer but instead of shutting down directly the computer goes … Continued
Have you thought about how some companies are doing so well when it comes to their support? Obviously having a knowledgeable and dedicated staff is a super important part of the whole thing. But something else that is extremely important is information. Information about the customer who calls in and information about the communication patterns … Continued
