Sofia Svantesson

CPaaS trends to track in 2020

What does CPaaS mean? A CPaaS is a cloud-based platform that helps enrich company channels by using APIs to integrate company applications with communication services. This means that organizations can embed real-time features like voice, video and messaging to their own applications such as CRM tools. In addition, It can also be used to integrate … Continued

Our OPEN MIND:ER Lovisa Grindelius

Name: Lovisa Grindelius Nickname: Lojsan Department: Accounting assistant & Office Manager Role: Manager and safety representative 4 quick questions Fish sticks or meatballs? Meatballs Hermés or Louis Vuitton? Both! Mobile app or softphone? Mobile app Lunchbox or lunch out? Mixed The Role and Soluno What do yo do in your role? In my role as Accounting Assistant I manage … Continued

How to nail a great voicemail greeting

What first comes to mind when thinking of voicemail is usually the 80’s and 90’s when they reigned supreme. This was also an opportunity to be a little creative with your brand and voicemail greetings back then often consisted of pranks, a recorded song (horrendous quality), and maybe sometimes, although rare – a normal greeting. … Continued

Our OPEN MIND:ER Mark van Dullink

Name: Mark van Dullink Nickname: “Markie” Department: Service Operations, Service Management and Marketing Role: Manager 4 quick questions Milk or sugar in your coffee? No milk or sugar. Just coffee Sweatpants or suit? Definitely both! Office dog or office cat? Office cat Lunchbox or lunch out? Lunch out The role and Soluno What do you … Continued

Our OPEN MIND:ER Daniel Ljungdell

Name: Daniel Ljungdell Nickname: Dano aka Captain Dano or Big guns Department: Wholesale Role: Technical Wholesale Manager 4 quick questions Favourite tattoo? The cutting diagram for a pig on the inside of bicep Sweatpants or suit? Denim, otherwise sweatpants Beard or moustache? With great moustache comes great responsibilities. That and a “Canadian Tuxedo”. Jeans on jeans, trousers, … Continued

The Future of Business Communication – Our Wholesale Concept

Rapid technology development perpetrates all aspects of our day to day lives and one among them is telecom. Telecom has undergone a complete 360 transformation since cloud communication entered the market. The previously hard to handle and understand telephony systems were suddenly replaced by a user-friendly phenomenon over internet. This has not only resulted in … Continued

Our OPEN MIND:ER Mikaela Wilberg

Name:  Mikaela Wilberg Nickname:  Mickis or Ela Department: Support Role: Support Technician 4 Quick questions Rock or pop? Must be pop. Sweatpants or suit? Suit looks great, but I like comfort so probably sweatpants. Monster or Redbull? Redbull any day of the week! Lunchbox or lunch out? I love sushi so I lunch out a lot… The … Continued

Teams vs Slack – Which tool is ahead of the game?

Effective communication is crucial for any business. The ceaselessly expanding digital development eventuates in several useful tools and applications that can meet your team’s needs. Slack and Teams are among the major players in the intra-office communication space with unique structure that help coworkers to communicate efficiently in an organized platform. Teams was launched as … Continued

9 small business trends to watch our for in 2020

It’s important to stay up to date with upcoming trends to retain that extra competitive edge. While already half-way through 2019, it’s time gear up stay ahead of the game for 2020 with the latest business trends. Customized supply With continuously developing technology, it’s easy for companies to adopt customer support that is just supposed … Continued

Our OPEN MIND:ER Ludwig Rydin

Name:  Ludwig Rydin Nickname:  Ludde, Paddy Department: Partner department Role: The business card says Partner Manager, which is not far from the truth! 4 quick questions Milk or sugar in your coffee? No. Sweatpants or suit? I’m no wildling. Hard rock or country? Hard countryrock. Lunchbox or eat out? I had a lunchbox one! It believe … Continued