Modern workplace

The secret to smart call analysis

Have you thought about how some companies are doing so well when it comes to their support? Obviously having a knowledgeable and dedicated staff is a super important part of the whole thing. But something else that is extremely important is information. Information about the customer who calls in and information about the communication patterns … Continued – a climate-compensated website

Do you like to make environmentally conscious choices? Then may make you happy to know that you are currently browsing a CO2 neutral website. At Soluno, we understand the importance of companies pulling their weight when it comes to our environment. Although people as private individuals can do a lot to contribute, entrepreneurs need to … Continued

Taking omnichannel to the next level with CPaaS

While many blame technology for widening the generation gap, the same technology brings people together by creating an all new one: the omnichannel generation. This generation is highly motivated by swift and easy ways to stay in touch and it spans across all age groups. Today’s digital-native consumers expect no restrictions in any contact mediums … Continued

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