Contact us
Contact us and we’ll help you!
Are you already a customer and need support?
In MySoluno, Soluno’s own self-service portal, you as an administrator can log in and manage your company switch yourself, at the time that suits you.
Get in touch with us
Stockholm
Visiting addressLumaparksvägen 9
120 31 Stockholm
ContactPhone: +4610 – 410 50 00
E-mail: info@soluno.se
Visiting addressFabriksgatan 7
412 50 Gothenburg
ContactPhone: +4610 – 410 50 00
E-mail: info@soluno.se
ContactPhone: +3188 – 00 372 37
E-mail: info@callhosted.nl
BillingSoluno BC AB
Fack 1197
FE 779
751 75 Uppsala
Sweden
Email address billingefakt.soluno@devo.se
NOTE only mail for automatic invoice reading. No questions about billing.
Common questions and answers
Read about what others have asked for in our FAQ
Contact addresses for existing customers and suppliers
Support
For help with configuration, error reports and changes to services/subscriptions
support@soluno.se
Termination
Do you want to terminate your services with us? To submit a written termination agreement
avslut@soluno.se
Invoice
Do you have questions about invoices you have received from us? Please email them here
faktura@soluno.se
Resellers
Contact Addresses for Resellers
General questions about technology, business or partnership
We at Soluno are experts when it comes to business telephony and we will be more than happy to assist you if you have any questions. Whether you have questions about your existing services, questions about the delivery of a new service, billing questions or general questions, we are ready to help you. We do everything we can to make your business telephony work flawlessly and to give you a world-class service. Never hesitate to contact us!
You can reach us on 010-410 50 00 or at support@soluno.se.
Soluno's self-service portal - MySoluno
We at Soluno have created a user-friendly self-service portal for those who like to solve things when it suits them. In MySoluno, you, who are the administrator of your company PBX, can log in and take care of errands yourself, quickly and easily. You can do a lot of things in MySoluno. For example, you can set up ACD groups and button selection menus. You can change, delete and create new mobile subscriptions. You can retrieve Pin and PUK code, send configuration sms, see data usage and much more.
The portal can be found at www.mysoluno.se and you log in with your PBX details. Note that you need to be an admin to reach the portal.