Contact us

Contact us and we’ll help you!

Are you already a customer and need support?

In MySoluno, Soluno’s own self-service portal, you as an administrator can log in and manage your company switch yourself, at the time that suits you.

Our offices

Get in touch with us

Stockholm
Visiting address

Lumaparksvägen 9
120 31 Stockholm

Contact

Phone: +4610 – 410 50 00
E-mail: info@soluno.se

Gothenburg
Visiting address

Fabriksgatan 7
412 50 Gothenburg

Contact

Phone: +4610 – 410 50 00
E-mail: info@soluno.se

Rotterdam
Visiting address

Schaardijk 372
2909 LA Capelle aan den IJssel
www.soluno.nl

Contact

Phone: +3188 – 00 372 37
E-mail: info@callhosted.nl

Billing
Billing

Soluno BC AB
Fack 1197
FE 779
751 75 Uppsala
Sweden

Email address billing

efakt.soluno@devo.se
NOTE only mail for automatic invoice reading. No questions about billing.

Common questions and answers

Read about what others have asked for in our FAQ

Contact addresses for existing customers and suppliers

Support

For help with configuration, error reports and changes to services/subscriptions
support@soluno.se

Delivery

If you have questions about an upcoming or ongoing installation
leverans@soluno.se

Termination

Would you like to terminate your agreement with Soluno? Send a signed termination form to
avslut@soluno.se

Invoice

Do you have questions about invoices you have received from us? Please email them here
faktura@soluno.se

Supplier invoices

For questions regarding supplier invoices, please email here
efakt.soluno@devo.se

Information

For general inquiries, please feel free to email our info-mail
info@soluno.se

Resellers

Contact Addresses for Resellers

General questions about technology, business or partnership

partner@soluno.se

We at Soluno are experts when it comes to business telephony and we will be more than happy to assist you if you have any questions. Whether you have questions about your existing services, questions about the delivery of a new service, billing questions or general questions, we are ready to help you. We do everything we can to make your business telephony work flawlessly and to give you a world-class service. Never hesitate to contact us!

You can reach us on 010-410 50 00 or at support@soluno.se.

Soluno's self-service portal - MySoluno

Soluno's self-service portal - MySoluno

We at Soluno have created a user-friendly self-service portal for those who like to solve things when it suits them. In MySoluno, you, who are the administrator of your company PBX, can log in and take care of errands yourself, quickly and easily. You can do a lot of things in MySoluno. For example, you can set up ACD groups and button selection menus. You can change, delete and create new mobile subscriptions. You can retrieve Pin and PUK code, send configuration sms, see data usage and much more.

The portal can be found at www.mysoluno.se and you log in with your PBX details. Note that you need to be an admin to reach the portal.