SIP telephony

About SIP telephony

SIP stands for Session Initiated Protocol which is a protocol developed by IETF – The biggest technical management for internet. This protocol allows media and sound to be transported over internet. SIP is especially known its benefits in telephony and video call. SIP telephony exists in a range of differents types and versions.

SIP telephony in essence means that you can call through your internet subscription. For a company this means that you have both your internet connection and telephony system via the same supplier. In that way you get an unlimited amount of lines in your PBX which in turn has a lot of benefits.

Calling is cheaper for a company with SIP telephony both nationally, internationally and to mobile phones. From a cost perspective it’s highly beneficial. Another benefit is that the company’s communication increasingly becomes more mobile, everyone can work as long as there’s an internet connection, whether you’re abroad or at your summer rental.

  • Lower costs for fixed telephony in all offices.
  • Minimizes the amount of fixed subscriptions for company telephony.
  • Only one PBX function for all offices in the company.
  • All communication is conducted over the same network.
  • Increased security with the ability to block certain countries or regions.
  • SIP telephony provides a better overview and and in turn better customer service.
  • Gives companies increased mobility due to that the only thing required is access to internet.

What are the requirements for SIP telephony?

To call with SIP telephony you need an IP telephony or VOIP telephony installed. This is easy delivered throuh your internet provider. There are a few variations of SIP telephony; either a program baed SIP phone, a USB VOIP phone or a machine SIP phone.

A program based SIP phone is simply a program that is installed on the computer. It uses the computers’s microphone and speaker to call. Alternatively you can connect a headset when calling a program based SIP telephone. A USB VOIP phone is connected to the computer’s USB port which is used as a normal phone.

The last alternative is a machine SIP phone and it looks and is used just like a regular phone. The only difference is that it’s connected directly to the data network and also has an integrated mini hub så that the phone can share the network’s connection with the computer. Thanks to the mini hub it doesn’t require an extra network spot for the phone.

SIP telephony benefits

Leading business developers within IP telephony are unanimous that SIP telephony is the future. Most of the knowledgeable in the field see SIP as the standard that will be in the forefront when it comes to communication over internet. Even today there are countless benefits and we can only speculate what the future will bring.

A great asset with SIP for companies is that you can have many users in one session. That means that you can call a contact for a video call and then include more if needed. You can also call another mobile phone and only choose voice to that person.

 With SIP you can easily manage IP telephony, video conferences, direct messages and fax over internet. This is also meaningful for the company’s PBX due the the fact that it provides better insight in employee’s statuses. You can easily see who’s busy in a call or in phone meeting which gives better customer service.

Glossary