Communication and care goes hand in hand
Create a better patient experience while at the same time streamline internal communication with a cloud-based platform.
Communication with care in focus
Cloud communication gives you both reliability and security. We provide a system that is always up and running, combined with data security focusing on both patients and employees, meeting the GDPR requirements. Great patient care includes great communication.
Scalable to your needs
With a cloud-based solution you do not have to invest in expensive hardware or allocate valuable space to accommodate the system. Whether you choose to work primarily with desk phones, softphones (phones installed on the computer) or mobile extensions, all these solutions are user-friendly and easy to install.
In addition, it is easy to increase and decrease the number of users, according to your needs. In case of major changes in your staff, you can choose to integrate the switch with our AD service or HR systems service to keep the system up to date with the latest information.
Do not leave your customers waiting
Waiting in a phone queue is never a fun experience. With our service, you can enable the function of a bot holding the patients place in the queue, creating a call-back when it is the customers turn. This will leave the patient free to go about their day while also alleviate your agents when the number of calls increase.
Gather internal and external contacts in one place
With an industry in constant change, where contracted businesses and acquisitions are part of everyday life, it is important to be able to easily connect with everyone in the business. Our Virtual phone book service makes it easy for employees to search for colleagues or external contacts. The service consists of a search page where you can find the right person without knowing the name or number of the person you are looking for. For example, you can search by location, availability, e-mail or job title. At the same time, the service provides real-time data of you colleague’s availability and presence.
Connect the way you choose
Get your entire telephony system, directly in your mobile phone.
Turn your computer into a telephony with a Softphone system.
An IP phone is a desk phone that is connected to the internet.