The CRM system Pipedrive is a sales platform designed to require minimal input while still generating maximum output. The company started in 2010 and today the service is used by over 80,000 companies worldwide. Pipedrive is intended to help sellers get a visual overview of their pipeline, get automatic follow-ups and track email results.
Get the maximum effect from your CRM system
Companies invest in CRM systems in order to be able to get an easy-to-manage overview of their customers’ buying habits and contact patterns. However, if the CRM system is not connected to a corporate PBX, much of the contact with the customer is lost. We at Soluno can connect our add on services to our company PBX to the Pipedrive CRM to ensure that you as a user receive the maximum of both services.
How does the integration work?
Pipedrive is a CRM with a REST API. We can use this API, via your Pipedrive login, to create integrations through API tokens. This way, our services, such as Who’s Calling, can retrieve information about customers from the CRM system and display them in real time.