Here you will find facts and the inspiration you need to improve your communication solution. Use the filter to find what you are looking for more easily.
Quick guide Soluno Softphone
Virtual Phone Q
Virtual Phone Q gives your customers the choice to allow a bot to hold their place in the phone queue and instead get a callback at a predetermined time.
Shared phone book - access to all information
Information about all users at a company is often one of the company's most important assets. Soluno's Shared phone book provides the information you need.
Text API - Create fast and efficient communication via text messages
Use texts when the order is in, the package is outside the door or to communicate a message with multiple people simultaneously.
Verification with Mobile Bank ID - Find out who you are talking to!
Ensure that callers really are who they claim to be, for safe handling of information and orders.
Wallboard - full control over all your response groups and agents
With Wallboard you can see, among other things, who are available or logged in, number of calls in queue, latest queue time, average queue time and how many missed calls you have.
Web Callback - get in contact with potential customers in real time
Our service, Web Callback, helps existing and new customers to get in touch with you in a convenient way.
Are you working a lot by your computer? Turn your computer into a phone, softphone, and get a simple all-in-one solution with great sound quality.
Soluno Mobile (mobile switchboard)
With the business switchboard in your mobile phone, you always have access to the switch - wherever you are.
Download Soluno's firewall settings document
AD-Connection - keep the switchboard updated at all times
Reduce handling times and ensure that the switch is always updated with the correct information.
Callboard - keep track of all calls
A service that suits all companies who want to measure their outgoing and incoming calls in an easy way.
Contact center - guarantees satisfied customers
Our Contact Center makes it simpler to give customers what they want, resolve issues more quickly and produce a more professional impression.
Who's Calling – better control and more options
We link together your existing CRM solution with our switchboard. The integration helps you to raise your level of service and simplifies your everyday work.
Calendar connection- always the right referral
A simple operation when making bookings in calendar or mobile, you can control and plan your availability in your telephone switchboard.
MiTeam - for more effective internal communication
MiTeam provides more functions and a better experience in your softphone and mobile switchboard.
Mobile coverage as a service – better coverage at work
With more companies switching to mobile solutions, the demand for coverage to function at all times is also increasing.
Reports - create your dream report
Soluno Reports lets you analyze and follow up your business communication patterns through a simple and powerful interface.
Call-log API - tailor and automate call data retrieved
The service allows customers that want to manage their call history in their own system to call off Soluno’s API to retrieve call data for the entire organisation.
Call recording - record calls from optional numbers
Record calls easily on both your fixed and mobile numbers. With flexible settings, the right calls are then linked to a searchable portal.
Skype for business integration - all switchboard features directly via Skype
Receive calls on your public phone number and call via Soluno's switchboard with Skype for the business application.