Microsoft Teams Telephony
Integrate our cloud communication platform with Microsoft Teams, and get exchange functionality, directly into the Teams interface.
Our office phone system, directly in Teams
Combine Microsoft Teams with our leading office phone system services. This integration offers our cloud exchange functionality, directly in Microsoft Teams’s interface. Here you can choose from a wide variety of functionality, ranging from transferring calls, handling you caller ID, logging in and out of ACD-groups, listening to voicemails, and more. It all contributes to a complete service that is purely cloud-based.
A quick introduction of Teams telephony
In this video, Christian and Mattias, our Swedish CMO and CEO, will tell you a little more about the integration we have created towards Microsoft Teams.
A carrier independent integration
Out Teams Telephony integration is completely carrier independent. This means that it is not built towards a particular carrier, but instead it works with whatever carrier you company uses.
Make and receive calls
With Teams Telephony, you can both make and receive calls, directly in the Teams interface. The service is reliable with good sound quality. As the service is fully integrated with our exchange, you can use the PBX functionality, as usual. Other advanced functions, such as button selection menus, are of course also available.
Send texts and manage caller ID
The number you show out, can determine whether the person you are trying to reach will answer or not. Sometimes you want to make calls from your mobile number, sometimes you want to show your landline number and sometimes it is best to show a group number. With Teams Telephony, you can choose which caller ID you want to show. You can also send text messages directly from the Teams interface.
Voicemails and ACD-groups
With Teams Telephony, you can listen to, download and discard your voice messages in the Teams interface. You can also view the response groups you belong to. Here you will see how many are logged in, in each group. You can easily log in and out of the different groups with the push of a button.
Manage your presence directly in Teams
The presence you choose in Teams controls what presence you will have in the office phone system. If you set yourself as “In a meeting” in Teams, you will also be set as “In a meeting” in your Softphone or mobile app. You can also set the referral you will receive in the exchange when you change the status in Teams. In this way, you ensure that you always have the right presence, in all systems, no matter where you work.