Operating information
Here you will find information about current operational disturbances.
2020-09-24 11:00 Resolved Telenor - Problems with incoming calls on iPhone
Update 2020-09-25 at 09:20
A problem has emerged for customers using iPhone that incoming calls are not reaching the mobile phone. Telenor is working to resolve this issue.
A temporary fix is to lock the phone to only use the 3G network. This setting can be changed as follows.
- Open Settings
- Go to Mobile Data -> Mobile Data Options -> Voice and data.
- Select 3G
Update 15:30
A fix has been made by the hardware distributor and we can now see that affected customers are able to recieve calls again.
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