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2020-09-24 11:00 Resolved Telenor - Problems with incoming calls on iPhone

Update 2020-09-25 at 09:20
A problem has emerged for customers using iPhone that incoming calls are not reaching the mobile phone. Telenor is working to resolve this issue.

A temporary fix is to lock the phone to only use the 3G network. This setting can be changed as follows.

  • Open Settings
  • Go to Mobile Data -> Mobile Data Options -> Voice and data.
  • Select 3G

Update 15:30
A fix has been made by the hardware distributor and we can now see that affected customers are able to recieve calls again.

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