Here you will find information about current operational disturbances.
We have received error reports from a few customers with Tele2 as operator that they have problems denying calls in their mobile phones after Tele2's malfunction earlier this week. If you experience this error, please send call examples to firstname.lastname@example.org, specify the number that called you and when, also specify how many times you tried to deny the call, it will help us troubleshoot the error together with Tele2.
Virtual Phone Q
Patching firewalls in the Gothenburg platform
23/3 at 23:00 we will be patching the firewalls in our facility in Gothenburg. The work is estimated to take up to 4 hours and minor disturbances may occur during this time period.
Platform update to 5.1.2
On Sunday 21/02, we will implement a platform update to version 5.1.2 on the servers in Sköndal and Gothenburg. Since Soluno has redundancy on everything, there will be no operational disruptions, however, we will restart an interconnect node at 06:30, then it will not be possible to set up calls for 30 seconds.
Implementation of VoLTE & WiFi-calling 2021-02-18 08:00 - 17:00
We will be implementing VoLTE and WiFi-calling on our own carrier on Thursday, February 18th. This will be activated on all Soluno mobile subscriptions and will last the whole day. We've tested the flow of the implementation and we're not expecting any downtime during the implementation- To activate VoLTE and WiFi-calling, simply follow this guide for Android and iPhone devices: https://www.soluno.se/app/uploads/activate_volte_wifi.pdf
Tele2 uppdraderar business trunk 2021-03-09 00:00 - 05:00
Tele2 uppgraderar business trunk den 9:e Mars mellan 00:00 och 05:00. Störning kan vara mellan några sekunder upp till en minut under servicefönstret.
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