Active Directory connection

Reduce handling times and ensure that the switchboard is always updated with correct information.
Latest information in the switchboard at all times

Latest information in the switchboard at all times

Soluno AD connection enables you to synchronize all information in the company’s AD (Active Directory) with the switchboard. It reduces handling times and the risk of errors, and keeps the switchboard updated with correct information at all times about, for example, name, number and search word.

Automate processes



Automate processes



The service means that the switchboard is updated automatically once every twenty-four hours with all changes that have been made in the company’s AD. It is also possible to automate processes so that, for example, a user who is added or removed in AD automatically creates a ticket with Soluno’s support, which in turn adds to or removes a user.

Simple installation process



Completely new customers can obtain all information from the switchboard retroactively synchronized with their AD, which is then updated with telephone number and search word. This connection also ensures that the installation is incredibly effective and easy.

Benefits of AD-connection:

  • Very easy to get started – no training required
  • Simple information retrieval when Soluno BC is to be made operational
  • Automated process with synchronization once every twenty-four hours
  • Up-to-date information in the switchboard at all times
  • Reduced cost in that users that have been removed are terminated automatically
  • Minimum risk of administration errors

Try for free!

Are you already a customer and want to try this service? Start your Active Directory connection 30-day free trial now.

Please send us your details and one of our technicians will contact you to get you started!

Get started for free!

Please send us your details and one of our technicians will contact you to get you started!

Frequently asked questions about AD connection

When do you benefit from using AD connections?

AD connections helps keeping your switch up to date with the latest information. It’s when changes happen that the service does its job. This can be, for example, when someone ends or starts their employment or when someone changes a phone number. Even when the actual installation of your switch is made, AD connections is a perfect complement as it directly ensures that the right information ends up in the right place.

Does the AD connection work with a Google AD?

Here’s the answer is yes, our AD connection works with Google’s identity management.

Can you choose which users to sync?

Sometimes it’s just a specific selection of staff that you want to synchronize with the switch. This selection works perfectly in our function.

For which companies does this service fit?

AD connection is used to update the switch without the need for manual work. If you have a small company where there are no big changes on the switch, maybe AD connection is a bit superfluous. Are you, however, a large company or organization where changes are often made in your staffing force? Then AD connection can be a perfect service to install.

Can you choose which fields to sync from the AD connection to the switch?

You choose which fields to sync so that it only retrieve the fields you want to enter. Below are examples of fields you can choose to synchronize from your AD:

firstName, lastName, initials, displayName, description, office, phone, email, homepage, loginname, sameaccount , street, postbox,  city, state, postalcode, country, title, department, company, manager, homePhone, pager, mobilePhone, fax , ipPhone.