The logs from Verification Mobile BankID are saved under your login in the web interface. You can therefore go back and see what verifications you have done.
Verification with Mobile Bank ID
Easy verification of customers' identity
Do you have customers who call in and want to make orders or want to support errands over the phone? With Mobile Bank Identification, your business can easily verify customers’ identity directly over a phone or a computer.
This way you can ensure that the customer is really the authorized client he or she claims to be.
This is how it works
The customer will call regarding an errand. To verify the costumer, the agent requests the customer’s social security number, which is then entered into the interface of Mobile Bank Identification. Then, the customer is asked to verify against you with his mobile bank ID. A confirmation will then be sent to the agent that the costumer has been verified. The handling is fast and smooth and the customer can then be treated in a secure manner.
A safe experience for the customer
In addition of providing a quick response, it also provides a safe experience for the customer. Mobile Bank Verification gives a clear signal that you take your security practices in the utmost seriousness.
GDPR-rescuer for many companies
GDPR is something everyone is talking about these days, both big companies and small. This service helps many companies in their GDPR work, as it contributes to safe handling when a customer, for example, wants to receive sensitive information over the phone.
Examples of when the service can be used
– When customer wants to make a order by phone.
– When the customer wants to get a new password or help with a login.
– When customer wants to manage user accounts.
– When customer wants to extract sensitive information.
Can you help me change data on a user?
Security for your company
You know that the customer really is the one he or she claims to be.
Security for the customer
The customer knows that you handle their information with a high level of security.
A verified customer can be helped directly, without any extra routines.
Frequently asked questions about Verification Mobile BankID
An order must be made to enable an account for your company. It may take a few business days before the order has been reviewed but once the account is in place, you can immediately start using the service.
The Service Verification Mobilt Bank ID is completely web-based. This means that you do not need to install any software to use the service. As soon as your login is complete, everything is ready for use.
Our basic package includes 3000 authentications per month. In other words, there are so many verifications you can do per month. Should you need to make more authentications, we can help you arrange that.
You choose how many of your employees are authorized to make a reference to the verification. You decide this completely according to your own needs. A large company may need more employees authorized while a small company may only need a single employee having jurisdiction.