What is a Softphone?
A softphone is a phone that lets you make calls over the internet directly via a computer. As can be made out from the name, the phone is made up of a software. A softphone is a user interface that allows you to dial in, receive calls, make calls, connect calls, etc. Simply put, it is a phone in the computer. It has the same features as a regular phone phone and many prefer to use a softphone because of its simple user interface and that they already use the computer for their other tasks.
What are the benefits of a Softphone?
There are many benefits to using a softphone. This software is perfect for companies that want to be cost effective. Softphones are both cheap to get started with while at the same time it does not require the purchase of a lot of expensive hardware in the way a fixed company PBX does. The softphone is easy to upgrade so that the staff always have the newest versions, which is of course included in the price. For companies with staff who travel extensively on the job, it is perfect to equip them with softphones as the software allows them to make calls through their computer in a cost-effective manner.
Softphone – effective and professional
Our softphone facilitates both internal and external communication and it is simple to keep a check on which colleagues are available or not. This enables you to deal with people who contact you very effectively and professionally. The smart functions you obtain in our softphone quite simply strengthen internal cooperation in the company and make everyday life a bit simpler and more enjoyable. As long as you have access to the internet, you can call with your softphone wherever you are located in the world.
Soluno Softphone – introduction
In this movie you will see a quick introduction to our softphone, the most common functions and how you use them.
Some of the smartest functions we offer
- Rapid dialling to colleagues
- Status referral
- Call connection
- SMS and chat function
- Move on-going calls to mobile
- And there are many more. Please contact us for further information.
When I was small we listened to CDs and everybody had a phone on their desk…
In making the computer your telephone, you obtain a simple all-in-one-solution with exceptional sound quality.
Full control throughout the company
Our softphone gives you full control of your employees and departments using advanced functions that are incredibly user-friendly.
Powerful communication tool
Choose from a number of different forms of communication. Our softphone doesn’t just enable you to talk on the phone and send SMSs. You can also share documents, chat at individual- and group level, hold video meetings and much more.
Keep track of colleagues at all times
Transform your softphone into an advanced telephonist station with a push of a button. With no additional costs you obtain:
- Clear telephonist interface
- Easy-to-use search function
- Call connection
- Logging in and out of call groups
- SMS and chat notifications
This is how to get started with your softphone
Install, log in and call. It’s as simple as that. The only hardware you need to get started is a USB headset. With a portable computer and an internet connection, your softphone functions wherever you are.
Smart contact list – when Soluno’s softphone is not suitable
The smart contact list is to be found online. It gives you an overview and tools which give reminders about our softphone apart from the fact that the actual call is instead set up in your mobile or in your fixed telephone. In addition to this, you obtain access to the following functions:
- Referral function
- View status of colleagues
- Chat function
- Manage your inbox
- Common contact list
- Set up teleconference