Have you ever sat in front of the computer and been asked to prove that you are not a robot? The phenomenon can sound quite bizarre when you think about it, should I have to prove to a machine that I am not a machine? Many people probably recognize the name of this feature, CAPTCHA. … Continued
While rumour has it that your email enthusiastic colleagues are a dying breed, it’s actually still one of the main communication channels of choice among customers. This may be due to a multiple reason, but a few being that their communication can be stated clearly and is logged for future reference. Because let’s be honest, … Continued
Name: David Bruun Nickname: Bruno Department: Support Role: 1-line Technician 4 Quick Questions CS:GO or Dota? 1v1 in roshpit? Espresso or brew coffee? Brew coffee, strong. Teams or Slack? Slack. Online or IRL? IRL. The Role and Soluno What do you do in your role? I support our customers in all kinds of ways. But … Continued
In the never-ending race of becoming the top telecom provider, digitalization has become a top priority in order to stay relevant with emerging consumer trends and needs. This has not only led many of the traditional providers into re-establishing themselves as digital service providers by adopting a mix of new technology. But it has ultimately … Continued
