Effective communication is crucial for any business. The ceaselessly expanding digital development eventuates in several useful tools and applications that can meet your team’s needs. Slack and Teams are among the major players in the intra-office communication space with unique structure that help coworkers to communicate efficiently in an organized platform.
Teams was launched as a competitor to Slack in March 2017 and while it also featured chatroom style, it was at first lacking a lot of the integrations and features that made Slack more preferred. However, after a year since release, Teams has become increasingly popular for businesses that have an Office 365 Business plan. In addition, Teams is also free with any Office 365 Business subscription.
Teams recently rolled out an update that pushed its popularity; integration with a host of different apps and a smart search bar. This new update has completely shifted the discussion as of what platform has the most potential business value.
The previous lack of third-party integrations that proved to be a competitive problem, has now been resolved with a wide selection of integration with apps and services including Trello and SurveyMonkey. This has further made the software more of an intuitive communication option for any business. Users no longer have to take screenshots and upload to teams to share, and instead you can quickly attach content similarly to how you would add an emoji to a discussion. Teams also includes an improved search which allows you to insert results in chat as well as use slash commands.
Another great new feature is the ability to create conversation threads to avoid getting lost in the whirlwind of discussions about all different kinds of topics. Instead you can easily catch up by being able to respond to a message or topic in a thread under the original thought. Skype calling is also built into the platform where you can record, transcribe and save Skype meetings to the cloud. Plus, it’s integrated with the company’s voice assistant Cortana.
Slack is arguably the most popular collaboration tool out in the market right now. Many digital agencies, startups and other businesses are already using Slack. Founded in 2009, Slack emerged as a disruptor in the office communication market that was previously dominated by Skype. Slack’s past advantage over Teams lied in its easy third-party integrations and user-friendly design. It was one of the first of its kind to set the standard for office communication platforms that included both desktop and mobile version to stay connected wherever you may be. The long list of apps you can integrate still gives Slack a competitive edge, including its standard integration with Google Drive.
The verdict to some extent comes down to what platform your business uses to manage content; google or Microsoft. If you’re already using Google Drive, Slack might be a good bet. If you’re using Microsoft Office, best go for Teams. However, with Microsoft’s new update, Teams has that extra competitive edge. Plus, just by being a part of the Microsoft family, makes Teams the bigger winner in terms of practicality. Being included as a standard integration in the Office 365 subscription puts Slack in a difficult position even though it took the world by storm. But winning the collaboration war simply boils down to practicality. Why get a Slack subscription when you can get Teams for free? Even though there are features in Slack that Teams doesn’t have, most of those, if not all, are a part of the Office 365 products that are seamlessly integrated with Teams. Microsoft still has a strong presence in the enterprise world and Office 365 is used in all kinds of businesses. Also, if you already have an Office 365 subscription, using Slack is just unnecessary. Why pay extra when you have a perfectly good alternative for free?
In addition, the freemium version of Teams is by far a better freemium choice. In July 2018, Microsoft also unveiled a free Teams option to combat Slack’s free version. Slacks free version only allows internal users, one-on-one video sessions, search for of the last 10,000 messages, 5GB storage and 10 app integrations. Meanwhile, the freemium Teams version supports up to 300 people and offers great features including unlimited chat messages and search, 10GB of file storage and 2GB of personal storage, and unlimited app integrations with 140 plus business apps such as Evernote and Trello. It also allows users to collaborate whether in or outside the organization. Lastly, it features built-in audio and video calling for individuals, groups and teams. Needless to say, the features in the free Teams version pushes it over the finish line.
Soluno’s integration with Teams
If you have Solunos company telephony you can integrate our services directly to Teams. In that way you can get all from your answer groups to other advanced functions such as telephonist functions and button selection menus etc. This essentially means that you and your colleagues can have a great telephony service coupled with Teams that is completely cloud-based. The integration allows your company to use Teams to call while simultaneously being able to continue chats, share documents, etc .
Our Teams solution includes full mobile integration, just as our other services, where you can choose freely between Sweden’s different mobile carriers. We are completely carrier independent and no matter what carrier, you and always integrate with Microsoft Teams and other PBX functions. Our integration also provides full flexibility by being able to choose which users should have Teams telephony. If some users don’t us teams,
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