Phone systems for small businesses and enterprises

Phone systems that works with all units across all carriers! PBX services, carrier agreements and hardware, all in one place.

 

Soluno's platform

Office phone systems that is carrier-independent

We focus on corporate customers and only corporate customers. Our phone systems are suitable for both small businesses and enterprises. In short, we are experts on office phone systems! We deliver telephony systems so that you as a company can meet your customers as professionally as possible with the latest technology in telecom. PBX services, operator agreements and hardware in one place. It dosen’t get easier than that!

Collaborate and communicate your way

Phone calls

Take your office phone system with you, wherever you go. Make phone calls with our app or call directly from your computer in an easy way with our Softphone. Our telephony is adapted to all needs.

Messages

With our office phone system you can send SMS in easy ways, either via the app on your mobile phone or why not directly from your Softphone on your computer, the choice is all yours!

Chat

Chat is something that is gaining in popularity. With MiTeam you can chat, both with your colleagues and external contacts. Our office phone system is also integrated with other tools such as Teams and Slack.

Add-ons

Users

COLLABORATION TOOLS

Users are used to smart tools and expect at least as good applications in their work.
Users
Read more about Workspace
Managers

DATA AND INSIGHTS

For anyone who leads and runs projects, teams or other areas of responsibility, data is an important hygiene factor. The right data provides important insights, facilitates the extractions of key figures and supports behavioral changes.
Read more about Analytics
Customers

CUSTOMER EXPERIENCE

Customers today expect their suppliers to have good knowledge and that they should not need to educate the supplier about who they are or what they bought.
Read more about Customer Service

Soluno Workspace

COLLABORATION TOOLS

Read more

Soluno Analytics

DATA AND INSIGHTS

Read more

Soluno Customer Center

CUSTOMER EXPERIENCE

Read more

Soluno Contact Center

WHOLEHEARTED SUPPORT

Read more

Integrations

We think that telephony should be part of the whole company, not just an independent system. Get the most out of Soluno’s powerful phone systems by integrating your telephony with your existing systems. We can integrate your telecommunications with applications, CRM-systems and 3rd party solutions.

Become our next partner

Become a Reseller

We have two different partner concepts for resellers. An arrangement for you who want to focus on selling and letting Soluno do the surrounding work. The second arrangement is for those who want to take on greater commitment and take care of the delivery and support themselves.

Read more

Become a Wholesale partner

As a Wholesale partner, you will sell Soluno’s services and technology under your own brand. We will help you get started, shorten your startup time and are always there for you with help and support. You sell, start up, support and then bill your customers yourself.

Read more

Become an Integration partner

We at Soluno want to create such an as fully covering service as possible. Do you have a service that you think can complement our PBX services? We are more than happy to work with CRM systems and other services to provide our customers with the most complete solution possible.

Read more

Our customers

We work with all types of companies, everything from small businesses to enterprises, and here are some of our satisfied customers in varying sizes, sectors and geographical locations. What they have in common is that they all use our prize-winning switchboard service, but have chosen a range of mobile operators. Feel free to read their own words about our service and about us as a supplier.

Arkitekt
If we are not able to resolve something ourselves, the response from Soluno has always been...
[ Read more ]
Nicklas CarlssonIT-manager
Crispin Porter + Bogusky Scandinavia
“If we are not able to resolve something ourselves, the response from Soluno has always been excellent. Getting assistance is never a problem and we have had a personal contact for seven years.”
Arkitekt
Yes, it is possible to have a switchboard via Telenor or Telia, but there is a...
[ Read more ]
Veronica Thuring
Falck Healthcare
“Yes, it is possible to have a switchboard via Telenor or Telia, but there is a risk of it taking a long time to get help if it is needed. Soluno’s support is fast and the fact that we have a fixed personal contact is effective. They know how we operate and how we want things to be”
Arkitekt
After switching to Soluno we don’t just have full control over costs, but also a fantastically...
[ Read more ]
Fredrik RubneIT Manager
MQ Retail AB
“After switching to Soluno we don’t just have full control over costs, but also a fantastically flexible system with the entire group’s telephony linked to the same switchboard. Soluno’s personal involvement during implementation ensured that the transition went very smoothly. Warm recommendations.”
Arkitekt
We obtained better functionality at a lower price! Since the changeover in summer 2012, Henrik from...
[ Read more ]
Greatdays
“We obtained better functionality at a lower price! Since the changeover in summer 2012, Henrik from Soluno has returned regularly to check that everything is working as we want it to. The small number of points raised have been quickly remedied and we appreciate the regular feedback from Soluno.”
Arkitekt
Soluno is a flexible solution for us as we work in an open office landscape and...
[ Read more ]
Wåhlin arkitekter
“Soluno is a flexible solution for us as we work in an open office landscape and no longer need to have any high volume phone signals but rather see on the screen when there is a call. The solution is flexible and easy-to-use and it is simple for us to patch over calls to each other. We have been very well treated by Soluno BC and feel very satisfied with our new switchboard.”
WE ARE OPEN MIND:ERS
Play video
Play video ›

WE ARE OPEN MIND:ERS

Being an OPEN MIND:ER is to be a hero and the ability to change one’s mind a superpower. Being open to new ideas and challenging your mind paves the way for new events, meetings and opportunities. How quickly one develops depends on the ability to weigh the value of new ideas, regardless of what your first thought was. OPEN MIND: ERS is receptive to new arguments, has the courage to test new things and dares to make mistakes and then learn from them.

Being OPEN MIND: ERS is something that we believe wholeheartedly in. We know that with an open mind, we can see opportunities more easily and develop faster. We also know that our customers are OPEN MIND: ERS. Together we are pioneers in shaping tomorrow’s communication. We are OPEN MIND: ERS!

Phone systems in the cloud

Soluno offers a cloud phone system that is just as suitable for small businesses as large enterprises. Because of the scalability of the phone system, we are able to cater to the needs of all types of company sizes.

Phone systems for small businesses usually needs to enable all staff to help where help is needed. Phone systems for enterprises, on the other hand, need to help staff find the right person, to see who is available, and so on. We have created addons around our office phone system to give companies features to help with all possible challenges that may occur around customer service.

Office phone system

Carrier-independent

Keep, change or mix carriers. Soluno’s phone systems works with all carriers.

Wholehearted support

Speak with a technician who solves more than 90% of all cases right away.

One interface

Phone system, PBX and subscription plan regardless of carrier. All in one place.

Cloud PBX technology

More and more companies are switching to cloud-based IT systems all over the world, this trend applies to phone systems as well.That’s why we offer the market’s most powerful cloud PBX technology. With the technology of a cloud-based PBX you get a reliable IP based phone system suitable for both small businesses and large enterprises. We have developed our cloud PBX technology, powered by Mitel, during several years and know what is needed in order to help companies to succeed with their customer service. With popular features such as VoIP, IP-telephony and several smart addons, we can provide a system that works for both small business and if you have multiple offices.

Add-ons

Add-ons

Soluno’s add-on package then opens up advanced functionality and additional modules for the PBX technology. This way you can tailor the phone system to your specific needs and desires. As a Soluno customer, you also get access to an online store with competitive prices and very fast deliveries. With Soluno’s PBX service, you can also change, maintain or mix the carriers freely and whatever carrier you prefer to use, we help with everything from agreements, support and advice. All in one contact area.

About Soluno's office phone system

Mitel Phone system with Call recording

The need for a reliable phone system with call recording, that is compliant with GDPR, is great in the market today. Our Call recording service, that we provide together with our phone system, powered by Mitel, comes in two packages. We have Call recording Automatic, where all calls are recorded, both outgoing and incoming. The calls are stored in a portal for up to a year. This package is GDPR compliant.

With the Call Recording Pro package, you can choose if all calls should be recorded or if you only want to record on demand. In this package you can choose to store the calls for up to seven years. The Pro package is compatible with MiFID II, PCI DSS and GDPR.

Do you want to read more about our Call Recording service? Click here.

Phone Systems for Call Center

Call Centers can be the backbone in successful customer service. And a Call Center need a phone system that can handle large quantities of calls, both incoming and outgoing, in an effective way. We offer a stable telephony system, based on cloud PBX technology (powered by Mitel), that is cost-effective and easy to use. Using IP and VoIP technology we can provide telephony solutions for Call Centers of all sizes.

Do you want to read more about our phone system, based on cloud PBX technology? Click here.

Benefits of virtual phone systems

So why is it better to have a virtual system rather than fixed PBX stationed in your office? Well, there are several reasons, actually. All though a fixed PBX phone system is usually reliable and has great functionality, that is the end of its true benefits. A fixed landline PBX is costly to purchase and costly to maintain.

Yes, it is a reliable but the day something breaks, you need a technician to come over, repairs could be expensive, and it can take a lot of time to get the system up and running. Virtual phone systems usually have an uptime of about 99% or more, so these systems are reliable as well. The benefit of a virtual phone system is that you can be completely certain that the supplier always has a technician ready if anything should go wrong, and of course this comes to no extra charge for you as a customer.

A fixed PBX is expensive to upgrade and maintain, upgrades needs to be done by a technician and parts are costly. With a virtual phone system, you always have the latest update through your supplier, and updates never cost you any extra.

When you buy a fixed PBX, you make room for a certain number of users. Say you are 45 employees when you install the system, but you make room for 60 users. Up to 60 users, it is fairly easy to install new users. But the day you need to install the 61st user, you will need to order new hardware and, once again, a technician need to help you with the installation. With an IP-based phone system you can scale almost to infinity. Therefore, virtual phone systems are better for companies that want to grow.

Beyond this, virtual phone systems are really good when it comes to integrate with other systems, such as CRM-systems and add-ons. This opens up possibilities to take your telephony, and customer service, to a new level.

What are hosted business phone systems?

We, at Soluno, offers a hosted business phone system. This means that, you as a customer, get a phone system without needing to invest in any hardware to carry the telephony. We maintain and upgrade the system to make sure that your company always gets the best possible IP based phone system. With hosted business phone systems, you can get both VoIP (Voice over internet protocol) and traditional PBX, which let you enjoy the flexibility of letting your staff work with the type of phone system they need. A hosted phone system is flexible, scalable and cost effective.

Multi-line phone systems vs PBX phone systems.

First of all, what is a multi-line phone system? In standard telephone systems, the technology is built to carry audio data packets back and forth between two parties. With a multi-line phone system, such as 2-line phone systems and 4-line phone systems, there can be several people on the phone at the same time. These multi line phone systems can be both internal and external.

A PBX phone system is a multiline system that centralizes the telephony and enables many users to call and receive calls at the same time. Before, when only fixed PBX phone systems existed, it was costly to get your own company PBX. Back then, a multi-line phone system was a cost-effective solution for small businesses. Today, with the option to get a hosted virtual phone system, you can get an office phone system that is just as cost-effective for small businesses as enterprises. With a hosted solution you will not need to invest in expensive hardware, instead you get an IP based phone system that is hosted by your provider.

Calculate your price
CO Neutral website